Workativ Assistant  is a cognitive workplace automation SaaS platform designed to transform the way companies provide IT support to employees. To reduce helpdesk and IT support costs, Workativ Assistant  helps companies purpose-build a Digital Virtual Assistant with out-of-the-box automation capabilities to help employees self resolve repetitive issues and service requests autonomously without the need to contact Helpdesk. 

Workativ Assistant fully automates a request, e.g. the onboarding new employee, creating and managing distribution lists, unlocking accounts, and much more. Because of a fully automated solution, the time on resolving issues and requests are drastically reduced to a few seconds, enabling more productivity for both employees and IT Help Desk and support teams.

Workativ Assistant enables companies of all sizes to:

- Call Deflection
- Ticket Automation
- Conversational AI Self Service
- Automated Resolution

Explore several ready-made automations from Workativ Marketplace.