Botika provides Customer Service Management products with B2B concept.. Botika offers solutions for corporates or entrepreneurs to service their customers more efficiently by using chatbot with Natural Languange Processing (NLP) system.. Another advantages from Botika is the ablity of the system can be integrated with many channels. With this technology, corporates just need to use one chatbot and directly will connect to another channels like website, Facebook Messenger, Line, Telegram, mobile app, Google Assistant, Amazon Alexa and WhatsApp.

At this time, Botika provides conversational chatbot for corporates or entrepreneurs to offer their products, or to give the space for the customer to ask the information about their services and products, buy the products, even do some money transaction. Botika also provide the corporates to know the sentiment analysis from their customers through the customer’s conversations.